Shop Whisperers

In a bid to increase sales and move targeted items, a supermarket chain in Florida have used human behavioural experts to devise a new way to encourage shoppers to choose their brands – Shop Whisperers.

“We found that our campaigns to bring people into the store were working well, but once they got in, we could not accurately direct them to the products we wished to sell,” says Director of Marketing Lopez D’Arouge, “It may be a local phenomenon, but the usual arsenal just couldn’t come up with the goods. Product positioning and signage just wasn’t getting the yield that we needed, so we had to try something completely different.”

Enter the Shop Whisperer, an employee trained to blend in as a shopper and make comments and gestures about particular products.

“Studies have shown that peer recommendation is one of the most powerful influencers. It can be a mother talking to her daughter, for example, saying, ‘Now that’s a good price. Normally these are way more expensive. I’ll get two!’ or a guy dressed in a suit muttering, ‘I hope they haven’t run out of X, because that’s what works.'” says D’Arouge, “It has to be contextual and unforced. Of course, we cannot get just anyone to do this.”

As a consequence, D’Arouge has budgeted for professional actors to play the part and the results are already telling. Based on a one month trial with three full time Shop Whisperers he has seen a ‘marked increase’ in the sales of targeted brands and items.

“Time will tell whether this is a permanent thing,” he says, “And I love the fact that we’re giving back to the community by hiring local actors who would otherwise be out of work. Who knows? If this takes off, we could see this as a legitimate career in not just supermarkets, but departments stores and specialty stores as well!”

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Marxy Poppins

Artur Müller, librarian at Bremen’s Wasserbibliothek, has demonstrated that the story of Mary Poppins is actually a study in Communism, with references and symbolism littered throughout the books.

“The most obvious notion is that she (Mary Poppins) arrived on a wind from the East. What was the address? Cherry Tree Lane – cherries are red, a harbinger of the impending wave. What was the surname of the household? Banks!” says Artur, “What better way to say that the unruly and uncontrollable desire of capitalism can only be tempered by the chastisement and wisdom of a pure communist manifesto?”

He goes on to cite the various stories that were told, mostly centered around the working class and the folly of nobility, capitalism and private ownership. Inside her bag was an apron, boots, flannel nightgowns, all symbols of the working class. There was also a bottle of dark, red medicine.

The scene in which she pastes gingerbread stars bought Mrs. Corry on the sky is dripping in symbolism, he says.

“The star is a strong symbol of the socialist regime. Communism would march across the globe, just as the stars were painted on the sky. The flags of the world would all have stars upon them. When Mary Poppins danced with the planets, which we can take to be world leaders, and the sun, which is clearly a reference to Japan, her cheek was burned. This is a very real and open statement by (Travers) of her beliefs.”

Disney may or may not have understood the full intent, says Artur, but he has his concerns.

“The movie is interesting. The song, ‘A Spoon Full of Sugar’, when taken in context, is about a charge of gunpowder, that socialism would be enforced by the bullet if necessary, in order to ‘make the medicine go down’. Whether this is intentional, I am still looking into it,” he says, “Another, more blatant scene, besides the dancing sweeps and dismissal of investment over feeding the pigeons – or the masses – is the horse race. The protagonists make a big show of the insane, never ending carousel of Capitalism, and how when one breaks free from the cycle, one is truly free from the insanity.”

Artur is looking to publish his findings later this year.ChesterLogoSmall